Careers
Air Export Co-Ordinator
About the Role
Department: Air
Reporting to: Branch Manager
Location: Manchester
Our Core Values:
Customer Focused “We create real value for our clients. Delighting and exceeding customer expectations”
Integrity “We are honest and transparent in all our dealings and build trust through open, respectful communication”
Innovation “We are creative, set the pace, challenge the status quo and have the courage to learn from our mistakes”
Passion & Drive “We act at pace, make every minute count and focus on what matters, knowing only the best is good enough”
Agile “We think, respond, adapt and act quickly in delivering effective logistics solutions”
Job Summary
This role is to add to our busy airfreight team in Manchester. Handling shipments from start to finish Main focus would be on Air exports whilst assisting at busy periods on air imports to ensure our customers and overseas partners receive a seamless airfreight experience.
Key Duties and Responsibilities:
- Quotations.
- Producing all documentation for export shipments.
- Completion of customs declarations.
- Track shipments.
- Follow up on Pre-Alerts / Post Flights
- Authenticating supplier invoices.
- Completing customer invoicing within revenue recognition policy.
- Adding accurate costs to the system to ensure financial reports correct.
- Recording correspondence in eDocs.
- Dealing with queries, both shipment and invoice.
- Promotion of additional services to clients.
- Ensuring all internal SOP’s are followed correctly.
- Awareness of Deferment and Government Gateway accounting procedures.
- Ensuring any tasks within Workflow are actioned quickly
Person Specification:
- Good communication skills
- Good organization skills and effective time management & working practices
- Manage time effectively
- Commercial awareness
- Attention to detail
- IT Literate in Microsoft Office
- Problem solving
- To be successful in your application you will have proven experience working within a freight forwarding or air operations environment.
- CW1 experience an advantage but not essential as full training and support will be provided.
Key Performance Indicators:
- Customer / Staff feedback.
- Internal Audits.
- Regular Appraisals.
- Meeting customers’ requests and deadlines.
- Product service development.
This job description is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business.
