Careers
Apprentice Warehouse Administrator
About the Role
Department: Warehouse
Reporting to: 3PL Warehouse Manager
Location: Manchester
About XPand
Established in 2000, we are a privately-owned UK company with six working sites in the UK backed up with a truly global reach. We are a young dynamic forward thinking business who really value our people, we offer a modern safe working environment that allows our team to thrive and succeed.
Our Core Values
Empathy “We have each other’s backs. No role divides when help is needed”
Passion & Drive “We take pride in the job we do from start to finish and go that extra mile. We have unwavering determination to deliver”
Integrity “We talk to and treat others how we would expect to be treated, no matter the position within the company”
Customer Focussed “We create real value for our clients. Delighting and exceeding customer expectations”
Team “One Team, one goal”
Job Summary
This apprenticeship offers the opportunity to gain hands-on experience in both warehouse operations and administration. Based in our Manchester branch, you’ll support the team with office and computer tasks while assisting in the warehouse during busy periods. It’s a great way to learn how a logistics operation runs day to day, develop practical skills, and build a strong foundation for a successful career in the industry
Key Duties and Responsibilities:
- Support order processing and generate key reports for the warehouse and customers.
- Assist with client communications and help resolve operational issues.
- Help manage warehouse visitors in conjunction with the Warehouse Manager.
- Support the team with courier and delivery scheduling to meet customer requirements
efficiently. - Provide general administrative support to the Branch Manager and warehouse team.
- Learn to use our in-house software to improve daily routines and processes.
- Assist within the warehouse, including Pick & Pack, and loading/unloading containers
during busy periods. - Help identify service issues and contribute ideas for process improvements.
Person Specification:
- Good communication skills, able to share ideas clearly and professionally.
- Eager to learn and develop new skills.
- Works well in a team and can support colleagues where needed.
- Organised and able to manage time effectively.
- Positive attitude and willingness to take on a variety of tasks.
- Comfortable using basic computer systems and willing to learn new software.
- Shows initiative and is keen to suggest improvements.
- No prior extensive experience required – enthusiasm and commitment are key.
Key Performance Indicators:
- Regular check-ins and progress reviews with your mentor or manager.
- Feedback from colleagues and customers.
- Ability to follow instructions and complete tasks accurately and on time.
- Engagement in learning and personal development opportunities.
This job description is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business.
